Warranties

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Doors backed by first-class product warranties Australia Wide

Our pledge to you

Our dedicated design and manufacture team takes quality and customer care very seriously. Along with our authorised service network, they make every effort to ensure that our custom-made doors are long-lasting and highly functional. 

In the unlikely event that you should encounter any problems with our products, we are pleased to offer our customers a full 12 month warranty. This warranty applies to the full range of doors that are supplied and fitted by our in-house team or approved agents.

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Our product warranties

Our entire range is manufactured to be free from defects in workmanship and materials for a period of twelve (12) months. This warranty applies to normal use only, as a product's specific design will dictate in terms of "fit for use".

Conditions of warranty

All Roll-Fast Doors, Swing Doors, and Traffic Solid Core Doors supplied and fitted by M.T.I. Qualos Pty Ltd staff or appointed agents must be serviced in regular, six (6) month intervals to maintain warranty cover.

Any warranty work required will be carried out during normal working hours and only by operatives authorised by M.T.I. Qualos Pty Ltd. 

No parts shall be fitted or any labour supplied to any of our products under the warranty period unless they are supplied and fitted by our authorised agents. Should the terms of the warranty not be adhered to, the warranty will be invalidated forthwith. 

Warranty exclusions 

Where any doors have been damaged by misuse or incorrect operation, the warranty will not apply.

This warranty is only applicable to products supplied and fitted by us or our agents in Australia.

Contact Us

Contact Us

For service and repairs to any of our doors nationwide, call M.T.I. Qualos Pty Ltd on 1300 135 139.
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