Our product warranties
Our entire range is manufactured to be free from defects in workmanship and materials for a period of twelve (12) months. This warranty applies to normal use only, as a product's specific design will dictate in terms of "fit for use".
Conditions of warranty
All Roll-Fast Doors, Swing Doors, and Traffic Solid Core Doors supplied and fitted by M.T.I. Qualos
Pty Ltd staff or appointed agents must be serviced in regular, six (6) month intervals to maintain warranty cover.
Any warranty work required will be carried out during normal working hours and only by operatives authorised by M.T.I. Qualos
No parts shall be fitted or any labour supplied to any of our products under the warranty period unless they are supplied and fitted by our authorised agents. Should the terms of the warranty not be adhered to, the warranty will be invalidated forthwith.
Where any doors have been damaged by misuse or incorrect operation, the warranty will not apply.
This warranty is only applicable to products supplied and fitted by us or our agents in Australia.